What do we mean by responsible gaming?
Responsible gaming means playing in a way that is enjoyable without the risk of financial or mental harm. kriya believes that every player should have full control over their own budget and time. We have put in place tools and policies on our platform to help you build healthy gaming habits. Our goal is not only to entertain, but to ensure the overall well-being of every user. To earn the trust of millions of players in Bangladesh, we always place transparency and safety as our highest priority.
Financial Limit Setting
Set a fixed limit for your daily, weekly, or monthly deposits so there is no chance of exceeding your budget. kriya allows you to easily set and adjust these limits directly from your account settings. Once a limit is set, it takes effect immediately. This is the most effective way to maintain your financial discipline. Budget planning is essential if you want to enjoy a long-term gaming experience.
Time Management
Spending excessive time gaming can have a negative impact on daily life. Using kriya's session timer feature, you can set up automatic breaks at regular intervals. It is important to keep a record of how long you play each day. During breaks, engage in physical activity and spend time with family. A balanced lifestyle is the key to long-term happiness.
Self-Exclusion Feature
If you feel that gaming is having a negative impact on your life, self-exclusion can be an important step. At kriya, you can request to temporarily close your account for a specified period. No promotional communications will be sent during the self-exclusion period. This step is completely confidential and non-judgmental. Take control of your own protection — that is the most courageous form of responsible gaming.
Minor Protection
Kriya strictly prohibits anyone under the age of 18 from using the platform. Age verification is mandatory during registration. If there are minors in your household, we recommend using parental control software. Keep your account login credentials completely private and do not share them with anyone. A safe gaming environment is a shared responsibility for everyone.
What are the signs of problematic gaming?
We often cannot tell on our own when gaming has become a problem. If you notice any of the following signs, it is important to be cautious and seek help if needed.
- Feeling a repeated urge to play in order to recover lost money
- Attempting to stop gaming but being unable to do so
- Hiding gaming activity from family or friends
- Inability to focus on work or studies due to gaming
- Repeatedly spending more than the set budget
- Feeling mental restlessness or anxiety when unable to game
- Borrowing money or taking loans from others to cover gaming expenses
- Spending long hours gaming alone while neglecting social relationships
If you notice even one of the above signs in yourself, do not delay — contact our support team right away. kriya is always by your side and ready to help without judgment. Remember, seeking help is not a sign of weakness; it is a brave and responsible decision.
Responsible Gaming FAQ
After logging in to your kriya account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set separate daily, weekly, and monthly deposit limits. Limits take effect immediately once set. To increase a limit, a designated waiting period must pass; however, decreasing a limit takes effect instantly. For any issues, email our support team.
Self-exclusion is an optional feature that allows you to deactivate your account for a specific period of time. You can choose to self-exclude for 30 days, 6 months, or 1 year. During the self-exclusion period, no transactions or bets will be possible and no promotional messages will be sent. It is not possible to lift the exclusion before the set period ends, so think carefully before making the decision. For more information, visit our FAQ Page here.
No, kriya strictly prohibits anyone under the age of 18 from using the platform. Age verification must be completed as a mandatory step during registration. Attempting to create an account using false information is a punishable offense under the law. We urge parents and guardians to ensure that children and teenagers in the household cannot access this platform. If you notice any suspicious activity, please contact us.
The kriya customer support team is available around the clock to assist you. If you feel that gaming is becoming a problem, write to our support email and the responsible gaming team will help you take the necessary steps. You can also speak with any mental health professional or a trusted family member. It is never too late to seek help — take action today. To learn more, visit our FAQ Page page.
Ready to Start Safe Gaming?
Join kriya and use our responsible gaming tools to build a healthy and enjoyable gaming experience. Whenever you have a question or need assistance, our team is always here for you. Remember — gaming should be a source of joy, not anxiety.